December 1, 2020

SMS Keyword opt-in

Drive SMS opt-ins via simple keywords. For example, instruct guests to “Text BBQ to 690-19.”

To get started, simply set your preferred list of opt-in keywords within Wisely and your guests can text the Wisely short code with any of those keywords to opt-in.

As a bonus, opting in directly to a keyword eliminates the need for a double opt-in, which removes friction and reduces funnel drop off

‍

Order Management updates:

iPad push notifications for guest arrival
- Triggered on the auto-text feature, e.g., guest texts “here”
- Configure sounds, badges, etc. within the iPad notification settings
Orders sorting option (oldest to newest, newest to oldest)
Guest notification badge
- Displays a red bell next to the guest's name when the guest has been notified that an order is ready
- Also starts a clock showing minutes elapsed since notifying guest
Walk-up orders option
- For manually created orders, this feature enables a new message in the web dash which can be configured with a unique walkup message

Let’s Get Started

Wisely bridges the gap between guest data and the guest experience, boosting customer loyalty — and profit — every step of the way.

Restaurants That Run Wisely