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Host
Table & Order Management Made Easy
Wisely is mission control for your front-of-house, enabling you to thoughtfully greet & serve both dine-in and take-out guests—and recognize your regulars with ease.
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Table Management
The Smartest Host in the Industry
Wisely Table Management leverages data inputs to intelligently map the dining room as service unfolds. Optimized operations with Wisely drive down abandonment by 6-8% and encourage guests to keep coming back.
Seat & Turn Tables Fast
Wisely's best-in-class SmartQuote algorithm drives down inaccurate quotes, plus gets guests seated faster with a text and automated, customizable phone call.
Automated updates through POS integration keep your table statuses refreshed with information from all sources, all the time, without ever leaving the host stand.
Real-Time Configuration
Combine tables, reseat guests, update party sizes—whatever the shift brings, Wisely ensures you're ready.
Order Management
Communicate with Guests Who Order Online
Wisely Order Management automates text communication with guests about their online order status while also making operations even more safe and contactless.
Keep Track of Take-Out
Online orders and call-in orders automatically flow to the Wisely Host App “Orders” tab (with Olo, Toast, plus applicable POS integration).
Guests receive customizable texts from “Order Created” to "Order Ready"—and can be prompted to text back keywords like "Here" to trigger other automated flows.
Never Miss the Arrival of a Regular
Wisely's connected CRM adds guest notes, visit & feedback history to order details, allowing staff to further personalization the guest experience.
Collect Valuable Feedback, Fast
Send a feedback survey via text or email, after a pre-determined delay, to ensure take-out operations can be optimized in a timely fashion.
Operations Intelligence
Turn Transactions into Real Connections
Anticipate every need by automatically accessing data from customers' past visits, order history, guest profile details, and more —work with real-time intel to wow with your service.
Know Your Guests
Greet people by name and accommodate preferences from past visits as details auto-fill from the CRM.
Spot Loyalty Members
Integrate your loyalty program and Wisely highlights members on the 'here now' and 'arriving later' list.
Cue the Celebration
Custom and standard tags help alert hosts of birthdays, anniversaries, blah blah blah and more.
Wisely's speedy interface is easy to train and use. That means less time messing with screens and more time delighting your guests.
Intuitive Interface
Wisely was built hand-in-hand with real people running busy restaurants to ensure you spend less time training hosts and get guests to their seats in the fewest taps, guaranteed.
Multi-iPad Sync
Instant syncing ensures your team is all on the same page, regardless of how many iPads you run.
Seamless Shifts
Manage shift changes and scale server sections up/down directly from Host App.
POS & Online Ordering Integrations
Aloha
Micros 3700
Olo
OneDine
Positouch
Toast
Brink
PosNet
Let’s Get Started
Wisely bridges the gap between guest data and the guest experience, boosting customer loyalty — and profit — every step of the way.
Restaurants That Run Wisely
Wisely is joining Olo
Read more about the benefits to restaurants & guests.