The Wisely Host App now allows you to manage the flow of both dine-in guests and online orderers.
Wisely’s new “Orders” tab helps your host/manager streamline communication with guests about their online order status and pick-up.
How does it work?
Integrated List of Orders: When a guest submits an online order via an integrated Online Ordering Provider, it flows automatically to the Wisely Host App "Orders" tab (requires integration to be enabled & setup)
Two-way, Automated Texting: Guests receive a customizable "Order Created" text—confirming their order has been received and any specific pick-up/hand-off instructions
Notify Guests & Coordinate Hand-Off: Setup automated order ready alerts based on promise time, or simply tap "Notify" to send a custom text to the guest
Self-Serve Reservation/Waitlist Forms
Wisely’s new ‘Forms’ editor puts you in the driver’s seat to create and edit the Waitlist and Reservation booking forms your guests see/use—all within the Wisely Web Dashboard
How does it work?
Dashboard: Login to the Wisely Web Dashboard and navigate to Settings & Configuration under Host
Best Use Case in the wake of COVID-19: Customize guest communication and share updates (e.g. change to service model) immediately vs. routing requests through Wisely Support
Other improvements:
Google Tag Manager integration - integrate you own GTM container onto all Wisely guest-facing properties (reservation/waitlist forms, etc)
Let’s Get Started
Wisely bridges the gap between guest data and the guest experience, boosting customer loyalty — and profit — every step of the way.
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