Wisely is now part of Olo. To connect with our sales team, please share your contact details on the form that will appear momentarily.
“Fast-casual tends to be viewed as transactional but our goal is to stand out by really focusing on customer experience—specifically tracking and impacting Customer Lifetime Value. With Wisely, we've shifted our focus to owning and unifying our data so we know who’s coming in, we know their frequency, and we can get data in the hands of other departments.”
CEOs, Board, and the Finance team transition from a same-store sales mindset to thinking about customer lifetime value.
The front-of-house team shifts from counting covers to real insight into who your regulars are—and the back-of-house hums when culinary, menu, and labor decisions are tailored to valuable guests.
Increase ROI and campaign efficiency by pivoting from a return on ad spend model to a lifetime return on ad spend.
Technologists transform from infrastructure architects to customer experience architects.
“Fast-casual tends to be viewed as transactional but our goal is to stand out by really focusing on customer experience—specifically tracking and impacting Customer Lifetime Value. With Wisely, we've shifted our focus to owning and unifying our data so we know who’s coming in, we know their frequency, and we can get data in the hands of other departments.”
"With traditional loyalty programs, if you have 15% of your customers enrolled, you're near world-class. With Wisely Customer Intelligence, we're looking at 100% of customers to understand their behaviors and customer lifetime value. It's not only been a big step for our organization, but it has driven incredible results and has been transformational for our business."
Gain control of your guest data and connect data silos for a view of 100% of guests. Identify your top 5% of customers by Customer Lifetime Value.
Target lookalikes of high-value guests across marketing channels. Reaching lookalikes of the top 20% of guests on paid search/social is proven to drive acquisitions for < $1.
Accurate wait quotes mean reduced abandonment and happier guests. Wisely's algorithms are proven to be 80%+ accurate (average human is proven to be about 20-30%).
Automate email & SMS campaigns based on guest behaviors—proven to drive guests to reorder and return, faster.